We have a small selection of our products available to shop in person at our sister company Parliament Tattoo in North London. We recommend contacting us at help@marywyattlondon.com before your visit if there's a particular product and size/s you're looking for, so we can check whether it's available in-store.

Parliament Tattoo is open Monday-Saturday from 11am-6pm.

We offer our products in sizes UK 6 - 20/22 and XS-3XL. Please note our sizes are shown as UK.
We recommend checking your measurements against our General Size Guide if you're unsure, alternatively, please email help@marywyattlondon.com where we can help recommend a size, including the product you are interested in, and your hip, waist and bust measurements.

As a UK business our prices are set in £ GBP. Your checkout will default to the accepted currency for your region. We currently are able to process orders in GBP, EURO, USD and AUD.

Please note, some regions are subject to additional duties included in the product price. We are not able to refund the difference caused by changes in the exchange rate.

Yes! We offer e-gift cards ranging from £20 to £200, which will be delivered via email to yourself or directly to the recipient. This email will contain instructions on how to redeem the e-gift card, which will be provided as a unique code that can be entered at the checkout. If your shopping cart total exceeds your gift card limit, you will have the option to partially pay with your e-gift card and cover the difference with another payment method. If your shopping cart total is below your e-gift card limit, you can spend the remaining balance on multiple future orders, until the balance has been spent. There is no expiry date on the gift card.

Please note Gift Cards are non-refundable.

Not sure how much is left on your e-gift card? Email us with your name and email address (or the name and email address of the purchaser) at help@marywyattlondon.com and we can let you know.

Purchase your e-gift card here.

Often our items will not be restocked as we produce exclusive designs in limited numbers. If you can't get enough of something but it’s out of stock, drop us an email to help@marywyattlondon.com and let us know!

Each VIP points discount code is single-use and exclusively valid for the customer who redeemed it. To use the code, you must be logged into your account, and it can be applied to full-price items only.

If you're having problems with a discount code, please carefully check you are entering it correctly - we recommend copying/pasting directly into the box. Please also check for your code expiry date.

VIP vouchers can not be used against collaboration collections such as DL and Type-O Negative.

If your code is still not working, please drop us an email where we can investigate further.

For more information on our rewards programme visit our MW VIP Rewards page.

There is not currently a free shipping promotion active.

Occasionally, we may offer our customers a free worldwide shipping promotion.

Please note, each country has a specific minimum spend requirement, and when active the promotion cannot be combined with other discount codes.

Before reaching out to us, please ensure that your basket meets the minimum spend requirement for your country and that no other discount codes are currently applied, as these will override the automatic free shipping offer. For details on the minimum spend, check your email. Didn’t receive an email? Make sure you’re signed up for our mailing list, so you don’t miss out on important information!

Additionally, please confirm that you’ve selected 'standard shipping,' as express shipping is typically not included in our free worldwide shipping promotions.

Still not working? Please drop us an email with your name and email address, plus screenshots of your basket contents and total, so we can resolve this for you.

Over the holidays we offer an extended returns period. Any purchases made between November 24th 2025 and December 24th 2025 are granted an extended returns period to January 24th 2026.

Please visit the returns and exchanges page for more information on starting your return.

MW VIP Points are not valid on sale items.

Your reward vouchers can be redeemed against full-price product purchases, and cannot be combined with other promotions. They won't be valid on any Black Friday promotions.

We’re committed to circular fashion, reducing our carbon footprint and becoming as zero-waste as possible - that’s why we refuse to ever throw a garment away. This means that a few times a year we run a Sample & Seconds Sale.

The MW Samples & Seconds Sale gives you the chance to purchase samples we no longer require, as well as pre-loved MW items, garments with minor flaws (eg. print or fabric discrepancies) and even one-of-a-kind pieces that didn’t make it into production.

Samples & Seconds Sale items are final sale and cannot be returned. For this reason, brand labels may have been cut. Please check photos and descriptions carefully for details of each item and any minor flaws they may have. This message is also noted on all S&S Sale product pages.

Please contact us at help@marywyattlondon.com if you believe you have received the wrong S&S Sale item.

We run promotions and sales a couple of times a year, we recommend signing up to our newsletter to be the first to know about any upcoming offers.

Please ensure you double check all information submitted at the checkout, prior to confirming your order.

We cannot guarantee any amendments to products or address details after your order has been placed. Please email help@marywyattlondon.com within 2 hours of placing your order, and we'll do our best!

If your order has already been despatched by our warehouse, unfortunately we cannot cancel it.

Please email help@marywyattlondon.com within 2 hours of placing your order and we will do our best.

If your cancellation request is sent outside of business hours, or over a weekend, please wait for confirmation the next working day.

In the instance that we cannot cancel your order, if you no longer require the item, you will need to return it to us after delivery. Please do not refuse a delivery. Unfortunately, refused deliveries will incur a cost of the original delivery fee plus the return cost. Any refund made will be minus the total delivery and return cost in the case of refused deliveries.

We aim to despatch all Standard Tracked service orders within 2 business days of purchase, however, please allow up to 7-10 business days during peak periods (e.g. sales, promotions or surrounding events and new collection launches).

If you need your item/s in a hurry, we recommend selecting our Express Next Business Day Tracked service, available for orders placed before 1:00 PM Monday to Thursday. Orders placed before 1:00 PM on Friday will be delivered on Monday, as it is the next business day. Please note that Saturday delivery is not currently available.

EXPRESS DELIVERY IS NOT ACTIVE DURING PEAK PERIODS - INCLUDING BLACK FRIDAY PROMOTIONAL PERIODS

Please carefully check the product descriptions for each item when selecting your shipping method, as some items may not be available for immediate despatch (eg. pre-order items).

Please note that we do not ship orders on weekends or bank holidays.

Please ensure all order information is correct. We cannot guarantee that details such as the shipping address, product, sizing, or SWAP Protect can be changed after the order is placed.

It is the responsibility of the customer to ensure they have provided us with the correct delivery address, as once a parcel has been picked by our warehouse team we cannot facilitate any address changes.

Mary Wyatt cannot be held responsible for any undeliverable parcels due incorrect or incomplete addresses and/or parcels delivered to the wrong address due to customer error.

Mary Wyatt cannot be held responsible for delivery issues due to the customer not being home. If your parcel has been marked as 'delivered' by the courier however you do not have it, you will need to personally contact the courier to make a claim.

We send all of our parcels on a tracked service and most of our shipping partners also provide a photo evidence of delivery. If we have photo proof of delivery however you believe your parcel has been stolen, please report it to the police and let us know your Crime Reference Number so we can investigate it further with the courier. Without this, we cannot take responsibility and may be unable to replace or reimburse your item.

Please don’t refuse a delivery. Unfortunately, refused deliveries will incur a cost of the original delivery plus the return cost. Any refund made will be minus the total delivery and return cost in the case of refused deliveries.

Occasionally we offer items as pre-orders - the product pages for these items will include an approximate date that the item will be shipped to you. As our collections are produced in small runs only, this ensures that you will receive a product that may otherwise sell out.

If you have purchased an order containing a 'pre-order' item as well as items available for immediate despatch, your whole order will be paused and shipped together once the 'pre-order' item is ready.

If you need the other items in a hurry, we recommend placing two separate orders.

All International and UK Express orders are delivered by FedEx.

Please note that FedEx do not deliver to PO Boxes. Any orders with a PO Box delivery address will be returned to our warehouse.

If you do not have an alternative delivery address available please contact us at help@marywyattlondon.com before placing your order.

If you choose Standard Tracked your parcel will be sent via Royal Mail on a signed and fully tracked, economy service.

Your order should be with you approximately 2 working days after you receive your shipping notification, however please note that during busy seasons this can take longer.

Please note that Royal Mail does not deliver on Sundays and bank holidays.

EXPRESS DELIVERY IS NOT ACTIVE DURING PEAK PERIODS - INCLUDING BLACK FRIDAY PROMOTIONAL PERIODS

Track your Royal Mail shipment here.

EXPRESS DELIVERY IS NOT ACTIVE DURING PEAK PERIODS - INCLUDING BLACK FRIDAY PROMOTIONAL PERIODS

The cut-off for FedEx UK Next Business Day Delivery is 1pm Monday-Thursday. This is a guaranteed service and your order should be with you the next working day after you receive your shipping notification.

Orders placed on a Friday before 1pm will be despatched the same day, however may not be delivered until the following working day (eg. Monday, or in the instance of a Bank Holiday, the subsequent next working day).

Any orders placed outside of these times will be shipped the following working day. Please note that for remote locations this can be a 2-day service. Please enquire in advance to avoid disappointment.

Please note that FedEx Next Day Delivery does not include weekends or Bank Holidays.

If the product you have purchased is available for collection you will be able to select 'Pickup In Store' for our Mary Wyatt Warehouse at checkout.

Collection address: Parliament Tattoo, Unit D, Leeds Place, London, N4 3RF

Orders can be collected from Parliament Tattoo Monday to Saturday, from 11:00 AM to 6:00 PM.

We aim to process orders for collection are processed within 2 business days of purchase. You will receive a confirmation email once your order is ready to collect. During peak periods please allow 4-5 business days for your order to be ready for pick-up.

Your order will be held at Parliament Tattoo for up to 30 days. If not collected within this period, the order will be cancelled and refunded.

We currently ship worldwide from our UK warehouse.

This is an economy service fulfilled and is a fully trackable service.

North America delivery estimate: 3-9 working days after despatch, depending on location.

Australia / NZ / Asia delivery estimate: 5-15 working days after despatch, depending on location.

Europe delivery estimate: 2-7 working days after despatch, depending on location.

Rest of the World delivery estimate: 3-10 working days after despatch, depending on location.

All international customers may be liable to pay import duties and/or taxes. If duties and taxes are applicable to your order, they will be calculated at checkout, and added to your shipping cost. This ensures your parcel will not get stuck at customs, and you will not have any further payments to make to receive your parcel. You can view the breakdown of taxes and duties costs as a detailed line item under the shipping rate you select. Please note that in the event of returning the item, these fees will not be refunded.

For more information, please check your local government website or contact your local customs office prior to placing your order, as we're unable to advise on charges for other countries, or reimburse any additional customs duties you may incur.

EXPRESS DELIVERY IS NOT ACTIVE DURING PEAK PERIODS - INCLUDING BLACK FRIDAY PROMOTIONAL PERIODS

Please note that if a parcel has been refused by a customer and returned to us, we cannot refund the items until the goods are safely back with us. Please note that in the event of a refused parcel, the customer will be refunded for the cost of the items, minus the original shipping cost paid and the cost of re-stocking the order at our warehouse.

England is no longer part of the European Union (EU). All orders to countries within the European Union may be subject to additional import taxes and/or customs duties.

The taxes and duties for your parcel will be calculated at checkout, and added to your shipping costs. You can view the breakdown of costs as a detailed line item under the shipping rate you select. Including the duties and taxes at checkout ensures your parcel will not get stuck in customs, and you will have no further payments to make after checkout is complete.

The taxation for a particular country depends on the local GST/VAT, as well as the item category and its declared value. For more information on local charges, we recommend contacting your local government/postal service or checking on their website. We are unable to advise on tax fees for other countries.

Please note that we are legally unable to adjust the value of your parcel to be lower, any requests to do so may be ignored.

Please note that if a parcel has been refused by a customer and returned to us, we cannot refund the items until the goods are safely back with us. Please note that in the event of a refused parcel, the customer will be refunded for the cost of the items, minus the original shipping cost paid and the cost of re-stocking the order at our warehouse.

If you have any questions please contact help@marywyattlondon.com and we will get back to you ASAP.

Since the USA Tariffs were put in place we have been using a Delivered Duties Paid (DDP) service to deliver your packages using FedEx.

At checkout, this means you've been seeing your tariff costs rolled into your shipping line item. Our standard US shipping cost from the UK to anywhere in the USA is still $20USD. 

Some of our styles are subject to higher import costs, we have absorbed these as much as possible, but as a US customer, you will have probably noticed price changes on certain items.

Your order still comes straight from our UK HQ, and is packed by hand by our team. All shipping carriers are experiencing slight border delays due to additional checking - and we are having to supply additional information for some parcels. Unfortunately, this is requested at random and we are not able to pre-submit the requests. We're doing our best to work with FedEx on having your orders processed through as quickly as possible. 

We endeavour to stay as responsive as possible to the ongoing tariff situation, and will pass on any information on relevant changes to you as it becomes available.

If you have any questions please contact help@marywyattlondon.com and we will get back to you ASAP.