Call
02076830468
Contact
shop@marywyattlondon.com
Store info

Mon-Sat, 11am-7pm

Directions

95 Stoke Newington High Street

N16 8EL

95 Stoke Newington High Street

N16 8EL

Mon-Sat, 11am-7pm

Returns and Exchanges

 

 

 

 

 

 

We hope you love everything you purchase from Mary Wyatt, however should you wish to exchange or return anything then here's everything you need to know...

You have 14 days from the date your order was delivered in which to return your item to us for a refund, exchange or credit note. Please fill out the returns form included in your original order. If you no longer have that, you can download our returns form here.

The customer is liable for the return shipping cost unless there has been an error on our side. We always recommend sending your return using a tracked service as Mary Wyatt can not be liable for any orders lost in transit on their way back to us. Always retain proof of postage!

Exchanges are reshipped in the UK free of charge. If you are requesting an exchange and are an international customer, there will be a £5 charge to contribute towards shipping.

As a very small company it can be hard to absorb shipping costs, but we are always looking for ways to offer free returns and exchanges. We hope to make this a reality in future, so stay tuned!

Returns and Exchanges must always be received back in perfect, resalable condition in order to be eligible for a refund. We reserve the right to refuse a refund, credit or exchange should we deem the product to be returned to us in an unsatisfactory condition. All items must be received unworn, unwashed, and in their original packaging. 

If you need any assistance or further information, don't hesitate to contact us at shop@marywyattlondon.com or speak to us directly on 020 7683 0468 (UK).